I have to admit, I was like the early reviewers - excited to try a new place that was healthy with a twist. When you walk in, Blue Lemon entices you with its clean, open and airy layout and pops of color. I was teetering between a salad or burger and from the staff's recommendation went for my protein intake. So based on that, I had high hopes for the Black and Blue burger.
I rarely write negative reviews and even more rarely send food back but this was the first exception. My burger was more than over charred, dry to the point that the house fry sauce couldn't revive the meat. Additionally, my sweet potato fries were so soggy. It seemed the temperature got cross wired between the entree and side dish. So I waited with anticipation for the second attempt only to discover my fries to be blackened and my burger not quite burnt but surely overdone.
The staff is young and in need of strong management for customer service training. No one checked to see if the chef corrected the first mistake, and secondly, my friend brought the redo to me. Very disappointed for Gilbert on this eatery and hope they can manage to turn things around. I think I would have been happier with a double double protein style.