-Friendly service.
-Hot and cold bubble teas with extensive menu
-Sometimes the bubble tea is way too sweet for me though, even if you ask them to make it less sugary.
-Lots of pastries, buns, and snacks to choose from
-The cakes on the front table look very appetizing, but sometimes they look better than they actually taste
-Credit card accepted for purchases over $5
-They do a good job for Cleveland, but if this bakery and bubble tea place were in some place like San Francisco (or even Arizona) I probably wouldn't go here for my bubble tea fix.