*Update*
I called the salon and told them my concern. The owner got me in as soon as I could make it and he fixed my hair really well. The original stylist also reached out to me to apologize - which was really appreciated.
I was really disappointed by my appointment here. I had asked for no more than 2 inches off and I would say about 3.5-4 inches was cut. Not only that, my layers that were trimmed were not done well - they are so choppy and do not flow at all. On top of that the stylist who did my hair, Erin, told me she was tired and had a long week. When styling my hair it wasn't even dried all the way through. I have (had) long, thick, wavy hair - I was in and out in 30 minutes. Definitely did not seem to care or take her time and unfortunately, my head shows. Very disappointed in this place/stylist.