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About: http://data.yelp.com/Review/id/NLKgM4pJlLp63igFiroAbQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-07-28 00:00:00 (xsd:dateTime)
itemReviewed	Sugar Factory
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Sugar factory is expensive all around. Food to drinks to dessert. It's a nice splurge once in a while to treat yourself to massive amounts of sweets and chocolate. However, after coming to this location at the fashion show I don't think I will be coming back. My friend and I came here and was seated at the chocolate lounge on the second floor. The server girl we had seriously did not know what she was doing neither did the whole staff of the restaurant. I asked if they had happy hour because we got there at 4pm. And the server didn't even know if the restaurant had happy hour. Instead she comes back with a flyer saying "no but we have ladies night if you want to come back later." Umm..no. So then we place our order and as we place our order she fumbles around with her iPad trying to place the order. So food comes. Food was pretty good. Hence the second star. We ordered the white chocolate burger, onion rings and chicken tenders with the chocolate cookie overload milkshake and the strawberry milkshake. The burger was pretty good. It had some white chocolate drizzle and shavings to the top bun. A mix of swet and salty as you bite into the burger. My friend really enjoyed the chicken tenders. She said the breading was really good compared to others. Onion rings were great as well. The breading was light and came with a chipotle ranch dipping which was pretty good. Food experience was great. However when paying the bill came around, the server stood behind me while I added the tip to the iPad checkout. I do not like that. My tipping is private and the server should not be standing behind me watching. Tip is based off of the service you provide me. I left an unfortunate 18% which is actually really generous for the crap service I got. Anyways on the way out my friend and I asked for a bag to put our leftovers in. And one of the guy goes and checks to see if they had any. He comes back and say "Oh we don't have any upstairs but if you go downstairs they have ALOT". Ok so you can't go downstairs and grab a bag for a customer? And instead make them go downstairs themselves? Ridiculous!! So ticked off i left without a bag. The staff is so incompetent. I don't care if you're new or what not. Know the proper ways to provide customer service, and know what your restaurant is offering or don't even work in the industry at all. Keep in mind 4pm on a Thursday. Not busy at all. Probably only 2-3other tables besides mine. All the other reviews regarding service is true. Incompetent staff and worst service ever.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ashley

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