Came in for a rental that was already scheduled from my local Ford dealership. Came in and had one car available for the three people waiting for rentals. This is the rental company that this very busy Ford dealership uses and they don't have enough vehicle to loan out. Once I finally got my vehicle I received a very small lunch box will wheels after I advised the rental clerk that I have two car seats. The only reason I'm using this company is because it was free from my dealership.