I thought the first time - maybe he was having a bad day but after going to this location 4 times now the older male in his late 40's or 50's is super miserable - acts like making your hoagie is a super inconvenience for him. No manners what so ever. Coughs and does not cover his mouth and sounds like he has a respiratory disease. HORRIBLE. I will go out of my way to frequent a different location.