The worst customer service experience in a doctor's office! My father took my son for his appointment along with a copy of my drivers license and a letter authorizing him to take my son. They wouldn't accept it.I had spoken to the office staff about three times prior to this so they knew who I was. Well, they wouldn't see him without a notarized letter. Plus, they told me that if I didn't fax the notarized letter within 10 minutes my son would have to be rescheduled. REALLY!!?? His appointment was at 8:40 and I was talking to these people at 8:28. Such HORRIBLE customer service and experience. We will NEVER go there again after being treated this way. There are many other dermatology offices we can go to.