I felt compelled to leave a review after a rather nasty phone interaction with the office staff. I am a mother of two, a birth photographer and Doula. I work with midwives and obgyn's weekly. The lack of professionalism and outright rudeness I received over the phone was appalling.
I called to schedule a meet and greet apt. I explained I was not sure of the conception date and was not comfortable with an ultra sound yet. The person I talked to assumed my status of motherhood (that I was an ignorant first time mom), my financial status (saying that maybe Planned Parenthood could get me an ultra sound) and flat out would not listen to what I was saying. I had to repeat multiple times I did not want an ultra sound yet, but was certain a capable midwife would be able to measure my uterus- yet she kept saying I HAD to get one.
I am shocked that a grown woman could act this way. I will not be visiting their offices because I don't want to work with people who are so disrespectful to strangers with questions. Their job should be to offer unwavering support- not make someone feel alone and belittled. I am very disappointed in their front office staff and sincerely hope that they take the time to retrain in regards to customer support and satisfaction.