I've been coming here a few times. I pay a monthly membership for the infrared body wrap and a tan
I always wrap myself in the body wrap and one of the arm wrap wasn't on the machine. I just thought it needed to be replaced. The machine is set at 80. I always turn up to 100 to warm it up. Well one nite after I got off work and it was cold outside and in the salon. I turned to 100 as usual and fell asleep and forgot to turn down to 80. Well the lady in front was very upset and told me not to leave at 100 and it's ok to turn to warm up. I apologized and relayed my story. Since then I haven't been able to get a wrap session. Today I came in asked to have a wrap or a tan whatever is available. The young lady told me that both are available but I can't wrap because I need an appt. I asked again it's available and I can't? She firmly rolled her eyes and said no, I don't know who let u wrap before without an appointment but no you need an appointment.
I replied and express that when I pay for my monthly membership from the boca park store which Reyna was super helpful and educated me on the wraps. And I've had this membership for about a year. I never signed any paperwork stating I need to make an appointment for a wrap session.
Standing next to her was the same lady that told me talked to me about my last session. They were customers standing next to me that see what she's saying to me. The lady then said to the young lady. Well she can tan first and we will wrap her.
I'm so hurt by the way the young lady and lady treated me.
I miss my boca park store.