I went into the store and selected a couch that was on the floor, only they did not have the color I requested which was brown. The woman there told me they can order it and it would take a week. I paid cash and left. A week later, the wrong model couch arrived at my home. I called to notify them and they requested pictures, which I sent. I was told that I ordered the wrong couch, and it was MY fault, which obviously it was not. They prompted me to pay a 20% restocking fee if I wanted the couch I originally ordered. I called and asked for a manager, the manager/owner had a huge attitude problem on the phone as well. Completely unprofessional, stay away from this business. I would give 0 stars if I could.