I really love Nolan and go fairly often. This night however, the service wasn't up to par. We were seated quickly but it took our waiter at least 10 - 15 minutes to even acknowledge our presence. If the restaurant's busy - I understand we might not get immediate undivided attention but I at least want a "Hello, I'll be with you in just a moment."
Another aggravation was we asked him for a wine chiller. He forgot to bring it. When we asked again, he did bring it but he then made excuses instead of just apologizing. His excuse: "Oh, we chill our white wines so much that they can be on the table without a wine chiller." Say What? I thought white wine should be a certain temperature (not close to freezing) and then stay the same temperature in a wine chiller?
Will I return to Nolen - ABSOLUTELY. Will I look for that waiter and ask for a different table - you bet.