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| - I want to start out by saying that I read all of the really good reviews here. I think I may have just gotten an unhelpful person, but I'd like everyone to know what happened. I moved close enough to work that I'm able to bike it full time again, so I went to Rage (based on recommendations) to get a nice road bike. I liked the fact that they had a pretty good assortment of bikes outside as well as inside, and I had a chance to look around before I was greeted and asked if I needed help. I told the guy that I was sort of new to biking in the Valley, would be going down x road, and that I had (here's where it goes VERY south) 500$ to spend. At that point, he shook his head and told me that I should go to Tempe where they have a school program where they build bikes from recycled parts and that that would be in my price range.
REALLY.
How condescending of you. There were bikes that were in the price range (I saw before he greeted me), he didn't even give any explanation such as, "Oh, a decent bike is $$$, let me show you why." Just acted like I am not good enough to be there, or apparently get a new bike and should buy a recycled one. (this program is actually really cool, on a side note)
So, I went to Kore, where they not only answered my questions, gave outstanding sercive, and *built* me a bike- and I've returned there for more supplies and services.
I am very happy I didn't give this business my money with service like that.
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