I ordered one of their "Hot Specialty Subs", the "Turkey Bacon Ranch" for $11 with tax (no drinks or chips included at that price). I did ask for oil, but it had so much oil that the bread was as soggy as under-cooked french toast and the oil had soaked through the carry out bag. The meat in the sandwich had no texture at all ... the two small slices of bacon were nearly paper thin and where not cooked enough to have any color or crispness. The cheese was melted, but the bread had not been toasted or was never fully cooked to begin with. Even swimming in oil, fully cooked bread should not become liquefied. My wife did like her cheese steak sub, but I would never risk going back.