I received the following explanation from the GM at Corkscrew for my review back in November. I really appreciate that they took the time to respond to my review and are making an effort to improve. I will be visiting Corkscrew again soon. Thank you for the personal response. I look forward to my next experience and will review again.
Dear Arin:
Thank you for your feedback having been to our establishment back in November. We care a great deal about all of our customers and desire everyone to have a positive experience here.
Since your last visit in November we have had made changes to our staff and are currently looking to re-do our interior seating, as well as upgrade and expand our patio seating.
We are also looking to expand our back room area to put in a kitchen. We don't currently have one and because we don't we have to follow strict Health Dept. rules that state all of our food be presented on single serve, throwaway plates with single serve utensils. We were asked by customers to offer light apps, but are restricted as to what & how we can accommodate this request. We do support all of the local restaurants and carry all of their menus if folks want something more.
We hope to see you back soon, and feel free to contact me directly with any of your concerns.
Sincerely,
GM Corkscrew Wine Shop