I think it's pretty sad that this is how we represent our city to travellers. New york has a shake shack in their airport, austin has a salt lick, Toronto's airport should have a Libretto/Terroni, La Carnita, Pho or Thai. Not this.
When we went it was empty and our food came out looking ok. It was worse than the downtown location and cost more. I'm not saying there's any better options in the airport, but that's why you just shouldn't rat in airports.