I moved to Cleveland and needed a vet for my 11 year old poodle. The two veterinarian offices that were recommended to me were not taking new clients so I came here basically because they could take us....and boy I am glad I did! My boy has seen Dr. Carlson and Dr. Hitchcock. Both have been thorough and kind. The entire staff has been wonderful ... my boy has developed some issues that have me calling and coming in more than I'd like but they are always so supportive and welcoming. They never make me feel like I'm bothering them with so many calls. They are patient and caring and I'm so lucky to have accidentally found them!!!