I'm not sure how this place got above a one star but it's a place to avoid. I was unaware of the company when I booked through rentalcars.com When you arrive in Vegas you go to the car rental shuttle center then You have to take another shuttle to an offsite location that is approximately 10 minutes away from the car rental center location. When you finally arrive the workers are very rude and extremely slow. This place looks like a flyby night operation and more than likely isn't a legit business. I took an earlier flights I arrived 2 hours early and they were going to charge me an extra two days essentially for the earlier pick up, pathetic!