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  • On our last day at Encore, we had plans to dine at Lakeside. First of all, we were greeted by smiling ladies who made us feel welcomed and seated us within 5 minutes. Unfortunately, our waiter wasn't the most pleasant person. From start to end, his unprofessional behaviour only declined over time. As a person who despises unprofessional behaviour in any setting, this takes one point off. I'm being generous since I loved my stay at Encore and always feel at home in the Wynn properties. We ordered... Crab cake Lobster bisque soup Tuna sashimi King crab avocado I can't recall the name of the drinks we had but they were good. The food was very fresh. The only one that popped in flavour was the tuna sashimi. It was the best item that we ordered. Rest of the items were fresh but were missing a zing that makes food pop. I have to make it clear that I did get a call from management regarding an incident that occurred that night. But I still can't justify giving 5 stars for this experience because of the unpleasant and unprofessional server. Although I gave him a tip, it wasn't my typical generous tip. He also couldn't find a receipt copy to give me. Told me that I'll get an email since I charged it to my room. Typically I give restaurants another chance, but not sure after this trip.
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