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  • I will give Stephanie Dental two stars since they do have VERY good customer service and are very friendly. However, since going there my filling came out randomly just a couple months after having it done. This filling was quite expensive and I had to wait a while in the dentist office to have it completed. However, I thought it would be worth it only to have to go back a few months later and take another 2.5 - 3 hours of my time to get another filling. Thankfully, they did not charge me for the replacement. Too bad that my new dentist did x-rays and it turns out that there is a shadow under this filling. So either the filling was not fit snug into my mouth, cavity was missed or the filling is not fitted properly in my mouth and another cavity developed. My husband went to Stephanie Dental and had a horrible experience with them. The cost alone was very high, but that happens with dentistry. He was in so much pain after they gave him a root canal that he stayed in bed for a night (which is VERY rare). Given, the site was probably infected, but he only got one shot of antibiotic and a few ibuprofens after I called them to let them know how much pain he was in. The man has a high pain tolerance, so it had to be bad. Then, at our new dentist, he was told that the filling Stephanie Dental completed in his mouth IS CRACKED. This is not even a year after he had it done and it cracked? He doesn't chew on ice, doesn't eat candy, lollipops, nothing that should do this to a brand new filling. The filling he had from 15+ years ago is still intact, but the newest one is already cracked? So now we have to spend several hundred more dollars to get it replaced by our new dentist when the original cost about $700. I will never go here again. Like I said, amazing customer service, but this is just ridiculous! Oh, and P.S. I got a quick filling at my new dentist. The filling is beautiful and it only took 45 minutes to get Novacaine, filled and then a polishing. I will never go back to Stephanie Dental regardless of all the coupons they send me. Not worth it.
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