My disappointing & frustrating experience here matches another recent review here... I asked for my brows to be cleaned up with just a slight arch maintained. The girl then proceed to remove nearly all my brows. To make matter worse, they were uneven. When I asked about trying to fix a very clear uneven spot, she said she couldn't do anymore since there wasn't enough left to work with... UH, YOU THINK?? Within two days, my brow area was broken out with little scabs that took several days to heal. I've had my brows threaded many times before, but never ever with such terrible results.