I usually go to the Jiffy Lube off Chandler which provides great efficient service. I was in the area and figured I could get an oil change at this location. I ask for my routine oil change and they suggest I replace a belt that they say is cracking, fine. Guy tells me it will take 20-25 minutes. I understand work takes time but to tell me that it will take less than 30 minutes and for me to be there an hour and 45 minutes is just rude. My car was the only one being serviced and three guys were working. Then as I stop at the store afterwards I notice a plastic piece of rubber hanging from the bottom of my front bumper. Terrible slow service and they must have missed something if parts are hanging out of my car.