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  • This is not directly toward Canadian Tire but to a Canada Postal Office at this location. I had some equipment from Bell Canada and i need to return them back, I was told by Bell Canada to go to any Post Office location with included instruction given to clerk to take care of paperwork. Apparently, Bell Canada has a single return authorization code for same type of return product. I shown the packages and instruction to the clerk at the desk, this lady seem like someone who knows better than others. "You know, i have done this before and this is not going to work. You have only one code but 6 packages, our printer can only print out 1 label, you have to copy the label by yourself and put it in." I told her that's not how it works, for 6 different packages, you would need to do 6 different transaction and then you will have 6 different labels to affix to the package. She then told me thats not how it works at Canada Post, each code works only one time. i tried to explained to her there is only one code, same code that Bell Canada gives out to everybody. If that same code wont work twice then the next day someone else who needs to return the similar device will be screwed. Without even trying, she is like i dont care what Bell Canada tells you, but this is the way Canada Post works. I was like Ok, please just try and if it doesnt work, i will talk to them. At that point, she start scanning and tell me something like this "You like to argue dont you? You dont have a good personality, your customer service skill is not good" I told her "OK, i'm sorry i might have raised my voice when talking to you, i'm sorry" and started to think to myself, "Really? Who is doing customer service job here?" At the end of the day, the same code works for multiple packages, and she did not even saying sorry, she said "they must have changed something in the system since the last time i did this", i was like "duh! did i tell you?" but i didn't bother to talk to her anymore. I got my receipts and quietly leave the store. I will not comeback to this Canada Post location ever again.
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