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  • Job done on 7/7/16 I want to thank Charlie and Water Heater Pros, the appointment was set for 8:30 in the morning and he still managed to get here earlier than that which I appreciated. Once here, he completed the job in about an one hour and a half. He came in, didn't diddle daddle, saw the problem that the water heater needed replacement and did the job. They quoted us a price a week or so before and even after having to do some adjustments only still charged us what we were quoted. There was no nickel and diming like the previous company we tried using (whose name I shall not mention *cough cough* Union Plumbing) who found a problem every which way and wanted us to pay for some ridiculous charges. I found out one of those charges of $150 was for a part that was only $3. Not $5, $3 dollars. So yes I am ecstatic and happy that I was able to pay and give money to a company that's well ran, professional and that knows that money does not grow on trees. Truly appreciate a company having been mindful of how some of us work hard for our money. 5 Stars for service and professionalism!!!
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