This was the second time I have taken my Siberian Husky, Booboo in to be groomed. The first time he looked great, but wasn't quite as white in the face as normal and he was still damp at the base of his fur. I called and let them know and they were very accommodating. I took back in again and this is how he came out. Super soft, fluffy, and smelling wonderful! His breath is better too. He was still slightly damp, but nothing like the first time. I know he has a ton of fur, but I had taken him to another groomer for years who had him completely dry every time, so I expect to get that. I still very much recommend this place. They are incredibly nice and do a great job.