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| - I hate for my first ever review to not be stellar, but here it is.
This is my 3rd time coming to Crazy Mullets in Lakewood over the course of 2 years. The first two times I was happy overall with the quality for the price, but I will say that I don't believe the cuts are comparable to those I have had at pricier salons.
Now that may just be me, full disclosure here I went to a different stylist every time I came, so maybe I just never landed the right person for me! I will also say that I have friends- stylish, hip, beautiful-haired friends- who are very loyal to this salon and their stylists, so I don't doubt the ability of some of the people there! Finally, the first two times I went, the service was wonderful and I left satisfied.
My most recent experience however is likely to be my last. I came in as a walk in, which I generally do not do, and I was very pleased that they could pencil me in almost right away! I sat and waited just a half hour until my stylist came and greeted me.
My big mistake...I did not have a picture of my hairstyle. When my stylist asked what I had in mind, I did my best to describe my previous cut to her, using my hands to shape my tangled, overgrown blob of awful to try and demonstrate the way I did my once cute pixie. I admittedly have done this in the past, as if these poor people can make sense out of the drivel I am spouting while pulling on my hair. Generally however, the intuition of those wielding the shears has led them to ask questions ranging from types of implements used to types of texture and lengths on my noggin until they formulate a reasonable idea of the nonsense I am speaking. I'd even like to mention that I did this the first time I came to this salon and left happy, and my stylist asked many questions before making the first cut! But this time, she merely said "that could be a million things though" and I felt really dumb. But alas, she was right, and we went to the sink and I had my hair washed.
Something that bugged me...when she dried my head she put her towel wrapped fingers in my ears and twisted them around. That grossed me out so much. I should probably also mention that I am quite pregnant and little things make me want to blow chunks, but I definitely never experienced a strangers fingers inside my ear holes before and it was bonkers gross. If this is a normal post-hair washing activity, then please disregard.
She worked quickly, which was probably both good and bad. She dropped her comb in my lap twice, and scratched my nose with her fingernail; all accidental obviously, but not very professional. These things would have been far easier to overlook had she said more than 2 words to me while I was there. I don't think it is necessarily a stylists job to entertain me, but a little small talk probably wouldn't have killed anyone, especially since I have a giant conversation piece strapped to my gut (I'm not one of those "I'm preggers! it's amazing, let's talk about ME!" types, but come on.) Sitting in silence for the duration of a haircut is really awkward, and my feeble attempts at making conversation went nowhere, though to be fair I am socially inept. She did however have a lot to say to the stylist working beside her, which made me almost feel like I was interrupting or something! Just really awkward.
Finally, the haircut I left with was 1) not a pixie, which was the one definitive demand of mine and 2) certainly attainable at a discount chain salon. However, fault of mine again, I said I liked it and paid and tipped, and left. I will admit to not being very assertive, and I wish I would have been more so, but then after my experience I almost couldn't wait to get out of there.
I think overall, I would have to say that they are only a value if you are going to a stylist you know and trust, or one that has been referred to you. Otherwise you may end up going elsewhere for a fix up and paying twice! I learned my lesson about walking in and will only make appointments with lead stylists from now on....but, unfortunately, mostly because of poor service, it won't be at the Mullet again.
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