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  • One of the Worst Customer Service Experiences Ever! We often go out to eat at many different places for new experiences. I've dropped in Benny Pennello 2 other times to grab a slice on my way home from work and was very pleased with the pizza. We were in the area at a Network Event with my husband and decided to grab a slice of pizza and eat it dine in. My husband has never been here before so I was excited for him to see how large the slices were! I don't think the worker in picture below knows how to handle the non drunk guest very well. We ordered and told to have a seat and that's what we did. We sat down at the bar so we could see them make the pizza pie because I was fascinated by how large they really were. Not to mention they were NOT BUSY AT ALL! When our pizza was ready yelled our name than looked over at us instead of just handing it to us. No big deal husband got up and grabbed both our slices. Once he brought it back it was burnt tasting and also looked burn on bottom. I asked Nicely if we could get two different slices, comment was "I've been working here 2 years that's how they always look", instead of just saying no problem. Three minutes later 2 more slices were handed to us from the other gentleman that was working and looked just like I remembered not burnt. Which I know a pie was not make special for us in 3 minutes. Last thing to top the bad customer service experience there, when leaving wasn't aware of the clean up your plates policy and same rude worker in picture below yelled "clean up you mess" super loud and rude. We were shocked and my husband turned right around and grabbed our plates and drinks and threw them away! This was a horrible experience and probably will never return unless we are in area and she's HES not working! He might need a new job he enjoys and doesn't hate so much!
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