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http://www.openvoc.eu/poi#funnyReviews
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  • Worst on line ordering EVER. I ordered a Christmas present more than a month ago. Checked this morning and saw that a shipping label had been created but not shipped. On line chatted with AEO and they immediatly canecelled the order saying it was a "label error" and they refunded the cost of the item but NOT the cost of shipping - which they never shipped.... I told the Chatting lady to refund all of the $$ she said that as a "one time courtasy" she would have the team work on refunding my extra $7.00 but in the future all "returns" would not include shipping costs. OMG - they never shipped the product and they are trying to steal money from the customers. The CHAT lady then said that the order was already in the process of being cancelled - what a lie..... I screen clipped the entire CHAT - unbelivable. Who knows if I will ever get the costs of the NON shipping. I received an email zip zip of the original refund but nothing so far of the fake shipping charges. I will NEVER do business with AEO again. They shouldn't even use the word "American".
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