These people are total jerks. I've never even made it to physically being on their lot and I find them rude. I called to ask about how to go about getting a car. I started with "I had my car repo'ed and I was just wandering.." I was then cut off and told to contact some Chicago lending place. I tried to tell him I was wanting to know if they accept people with repo'ed cars and he wouldn't give me even a second to get a word out. What. An. Asshole. Good thing there are many other (better) dealerships willing to actually speak to me in Phoenix!