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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-05-22 00:00:00 (xsd:dateTime)
itemReviewed	Jet Luxury Resorts
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	7 (xsd:int)
rev:text	---------------CUSTOMER SERVICE REVIEW ONLY-------------- This is a rant but you know what, filter me for all I care but it's a valid rant. My first interaction with these folks was an email that said "RESERVATION CANCELLED"...which was conveniently 3 DAYS BEFORE I'm even set out to fly this weekend. In the email they stated that they tried to get a hold of us because apparently the CC on file kept declining (long story on that but thanks a lot for that one Amex). They tried to get a hold of us?! Shoot, did we miss a call? Did we miss an email? No calls, and after going through all our emails, we found their ONE contact email in our spam folder. It was titled "cc decline" from Bailey Roberts. Who the hell is Bailey Roberts? Doesnt even say Jet Luxury Resorts unless you were to open the spam-looking email. Doesn't even bother to capitalize your subject lines (normally I don't care but if you're a professional company, use proper grammar). FROM THE ONSET, THAT ALREADY LOOKS LIKE SPAM and NOT professional. Turns out, the email was sent 24 hours prior that simply said they needed a new card. First off, sucks that it got sent to spam because it LOOKED like spam mail but man, you don't even bother to try a second time? Here's why I'm really pissed off. This hotel was booked 6 months ago yet they cancelled on us last night. You're telling me we could have easily resolved this in the past 6 months but decided to not let us know there was a problem until the week of? Btw, the reservation was for this coming weekend which happens to be Memorial Day Weekend. Not sure if you've heard of this holiday but it's pretty big. Which also means, when you're booking a new hotel reservation 3 days away from a big holiday weekend, your prices are now almost 100-120% MORE than what you would have paid if you booked 6 months ago. Should've booked 6 months ago. Oh wait, WE DID DO THAT! And then we got it cancelled on us. And yes, it's our bad that we had a CC snafu so I understand that but man, couldn't customer service have tried harder than sending a hapless email? Thanks but no thanks.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Diana

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