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| - There is some good points. . .it feels "fancy". . .each room has a really nice bathroom with large soaking tub and full kitchen area. Although fairly useless to have such amenities for our short weekend stay, I can see how this would be excellent for a longer term stay.
However, some of the fanciness seems cosmetic as you start to realize the workmanship quality and service is sorely lacking. We actually had a large piece of crown molding just fall off the wall when we opened the blinds. This was hanging over the bed and had nails sticking out of it.
Also, although the main bed is extremely comfy - the pullout bed is wildly uncomfortable. I've rarely been at a hotel without the option of double beds. I didn't think this would be an issue because I've been on many sofa beds in my life and although they aren't great, they usually are tolerable. This was like lying on a bed of nails. Ridiculous for a "fancy" hotel - they surely must hear this complaint on a daily basis. Also, when we informed them we were going to be needing use of the pullout bed, instead of making it up for us, they just left a pile of sheets on the sofa. Seriously? How much per night to make my own bed?
When we brought up the piece of molding falling off and the sofa bed, we were met with apathy. No apology. No "we'll get right on that". More of a shrug and a we'll get to it when we get to it. No here's a free room upgrade or coupon/voucher for something. The girl at desk actually seemed annoyed we were bringing up totally valid issues of comfort and safety.
They eventually fixed the molding (doubt it was a permanent fix and likely more of a glue job) and added extra cushioning to bed after numerous requests. But it was not a painless experience and a supposedly fancy hotel should really know better how to treat a customer.
Also, no self parking (valet only). I avoid valet when possible as I simply don't like strangers driving my car. So basically we ended up parking in Aria and going through insane series of elevators, stairs, trams, walkways, etc each time we wanted to go from car to room. Just a hassle when there is so many hotels in town with easy self parking that won't require an epic journey or to have valet retrieve your vehicle every time you need to get to car and back. This wouldn't be an issue for someone flying in, but if you're driving in, avoid for sure!
So yes, on the surface seems like a really nice place. And maybe it is if you don't have your own car, only need 1 bed, or need a place with a kitchen. Or maybe you're someone that hates smoke so much they do not want to stay in any hotel with a casino. But if none of those things sound like you, there is a ton of better options.
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