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| - If I could give this place negative stars, I would! On 10/5, I called Future Yards as they did my cousin's backyard and I loved it. Later that afternoon, I get a message from Greencare as Future Yards was closing down and the owners are great friends and they referred Greencare to me. Fine. I called them back and scheduled for an appointment for 10/7 in the afternoon. I forgot the gentleman's name that came but I told him exactly what I wanted and he said he would have a quote for me by Monday, 10/10. Monday rolls around, I waited all day for an email or voicemail. Recieved nothing. Gave him Tuesday as well but still, nothing. So I called in Wednesday 10/12 and he apologized to me and said it had been hectic and that he promises that he would get the quote to me by Monday, 10/17 and he'd be upset with himself if he didn't. I understand that it can get busy so I said its fine, 10/17 is okay! We just need it done asap as our hoa is sending us letters (new development). So, I wait. It is now 10/26 and I STILL haven't heard from the gentleman! Upset, I have decided to go with another business and they are great! I wanted to give them a chance since my cousin LOVED Future Yards and I figured since they were great friends, Greencare would be awesome too. Boy, was I wrong!!!!! Poor customer service and practice.
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