I give VIP my highest rating! I had gone to other shops to get quotes and wasn't so pleased with the customer service but when I walked into VIP I knew I was in the right place, and that I was leaving my car in good hands.. Their customer services is excellent. I am very grateful for Steve and his team for making my car look like new again even matched my color right and I got it back a week early.. definitely will be back if I ever need work done again and I will be sure to recommend them to anyone looking to get work done.