Terrible customer service period. Terrible service period.
Only business I know that can't possibly tell you when a technician will be at your house. Waited a week for an appointment, and now I will have to wait another week because the technician came during the 10 min I was gone during the whole day to pick up my kids from school a block away.
He was not only rude but couldn't possibly wait the 1 min it took me to get back home. He said leave your key out or house unlocked next time......Yeah like I want to give free access of my house to some strange jackass.
Like almost every other post......they don't even deserve 1 star.