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| - I've been to Acres on Western about 5 or 6 times over the last few months. A few observations. 1) The staff is super nice and helpful. 2) The building is clean and well laid out. 3) Great pricing and specials. 4) Horrible music choices and this is the reason for my 3 star review, otherwise I would give it a 5 star review.
After my second visit I noticed that the ONLY genre of music that's played is middle of the road top 40 hip-hop. Personally, I listen to some hip-hop, but in my 5 + visits, that's the only music playing. Today I asked my bud tender what's up with this place only playing one type of music when the customers are not one type of person. He told me the GM will only allow hip hop. So then I asked for a manager and he confirmed that GM only allows hip-hop to be played.
Here's the thing, your business is for your customers, not for he GM's music taste. I've managed food and beverage for 15 years and my personal music preference should not overpower the preference of my guests. C'mon guys, how about a little variety. I started paying attention to the customer base at your business and I guarantee that they have diverse opinions on musical tastes and I'm also guessing that no more than 20% of your customers only listen to hip hop. How about paying attention to your customers and mixing it up? Also, I'm pretty sure your staff is irritated that they are forced to only listen to hip hop, when they are a clearly diverse staff. One of the major tasks of operating a business is conforming to your customer base, and you are not currently doing this.
I really hope someone reads this and understands that this is a problem. I also hope someone responds to this because I'm more than willing to explain further about, what I'm assuming, is not only my view on this. Excuse me if this review seems scathing or overly negative, I do like this place, but the music situation is being greatly overlooked.
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