Well, what a bummer. I have been here about half a dozen times and have always been pleased but this most recent visit was not so good. The woman from Russia is great, Tony is great, Mai is great but the person I had today didn't do the callus buff very well on the pedi, and cut my fingernails far too short. I asked for no clipping or filing during the mani - she said she was just going to shape and then boom she cut the first nail super short so the rest had to be cut down too. It will take forever to grow back to the length they were. I always cut and shape my nails before I go to prevent this situation. She also buffed far too long and deep and hit skin over and over... Owwww! And that deep buffing damages nails so I will have to deal with that for two or three months too.
While I am complaining let me add that I also don't appreciate the guy constantly going out front and smoking right by where my car was parked...thanks for stinking my car up. They should make him go out back behind the building. So, don't park right in front by the entrance if you go here. Ask for Tony or Mai and you'll get good results but I probably won't go back, there are too many other options in the area. This review has a crabby tone but that's how I feel after this experience. You can't go back Bob.