**RENTER BEWARE**
After moving out of my apartment I received my move-out statement. There was a charge on there I did not agree with so I contacted the complex. I left voicemails, sent e-mails and even a certified letter with NO response. They completely ignored me. All I wanted to do was dispute a charge and come to a resolution with them. I sent a check (via certified mail so I know they received it) for the balance I was not disputing, they never deposited this check. Instead of contacting me about my dispute they sent my account to collections! Shame on you Symphony Apartments and Alliance Residential.
No wonder why your BBB accreditation was revoked.