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| - This is an interesting place. I used to absolutely love this place, but I didn't know about other Portuguese chicken places back then. Since then, it's fallen, not just in comparison but because of the lack of customer service.
There's always a line here, but that's fine, it is what it is. What isn't cool is how I've seen other customers being treated. The idea of the customer always being right doesn't exist here, the customer isn't even remotely close to being right. I say this because I've watched the staff and I can only assume, manager? Yell at customers. Not cool.
Now that that's out of the way, let's move to the food! The potatoes here are amazing, I will admit that I still haven't found a place with potatoes cooked as well as they are here. They're quite fantastic.
The chicken on the other hand, was good for the first 5 or so visits, but in recent times it's been quite dry. Piri-Piri wise, it's tasty. But even the best piri-piri sauce can't make up for dry chicken.
I really did love this place. I was a loyal customer. I even work in retail, so I get it when people have bad days. But I don't take being treated like a lesser person or seeing other customers being treated like human garbage.
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