I have been taking my kids to Desert Valley Pediatrics (DVP) since 2006. Through the ups and down of life I have found that DVP has been more then willing to go above and beyond for their patients and their families, and they do this with a smile. It is this positive attitude or motto that keeps me going back. One just knows that their family is in good hands with DVP.
I knew Desert Valley Pediatrics was not just any other pediatricians office when in 2007 my daughter went from seemingly healthy to a very sick special needs baby. Throughout her live, illness, and eventually her death DVP became very involved in insuring we had the best possible care without limits on time. See time is very important when care for children with special needs. Whether it be by referral, phone checks, a quick weigh in (for correct med doses), fighting the insurance to insure our needs were met, or the block of time the provider gave to see that one patient was receiving the best possible care. DVP was eager and willing to give the time needed, and I am very thankful for that.
On to the future as we continued to go to DVP my other children grew and continued receiving awesome care. Then our family hit another bump and I started feeling overwhelmed and helpless. Who would ever think that a pediatric doctors office would care so much about their patients and patients families that they would invest in having a social worker there on site. I was amazed that after she heard my situation she went full force to help find some type of assistance. The goal being set to no longer feel that sense of drowning, so could focus more on caring for my children.
Thank you again DVP and all your employees for once again going above and beyond you continue to exceed my expectations!!!