Bar tender at this hotel (Jess) was extremely disrespectful and accused my husband of smuggling in beer because she forgot to take the cap off of the beer. We spent $100 within 20 minutes really we would not tying to smuggle in a $4 beer. She started to argue. She was trash!! We also ask if they would provide a room for a pizza party for our hockey team and they refused. I would recommend that anyone that has any tournament in Strongsville to not stay at this hotel or do not go to the bar.