About: http://data.yelp.com/Review/id/NB7D7e4IMNKI4MhxGPrsvg

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About: http://data.yelp.com/Review/id/NB7D7e4IMNKI4MhxGPrsvg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-03-26 00:00:00 (xsd:dateTime)
itemReviewed	V-One Limo Aloha Limousine
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	12 (xsd:int)
rev:text	Wow - the lack of professionalism here is truly mind blowing. Making the reservation was easy. We were able to book online and received confirmation within a couple of days. Unfortunately, we were scheduled for an airport run for an early morning flight. We had a pick up time of 4:55am on March 17th. At 5:05am, there was no car ( i had even called the day before to confirm). When we called at 5:05, we were told the driver had a mechanical issue and would be calling us. When she called 5 minutes later, (now 20 minutes after the original pick up time) we were told she would be "around" another 25 minutes or so. This would have gotten us to the airport 1 hour before our flight. So, we ended up piling 5 suitcases, 2 carryons and 4 people into a small car and hauling off to the airport on our own, running quite late. I asked that the owner please contact us. He did not. While on vacation, I emailed the company and called twice to speak to someone so they would know not to pick us up at the airport as we now had our car there. We received to response to the calls or email. When I arrived home, I called again. This time to request a refund. I spoke to Victor who would not even listen to my concerns. He cut me off and made statements like, "things happen ... cars breakdown, airplanes crash, what do you want me to do?" He then told me that I was rude ... I was simply trying to get him to hear me out. He then said he would refund my money but did not want my business and then hung up on me. When I tried to call him back to ask about when and how the refund would be issued, he hung up on me again. I then left a voice mail requesting that he simply leave me a message regarding the refund and how and when it would be processed. Frankly, I do not want to speak with him again, either. Yes, Victor is correct. Things happen. Cars break down, planes crash, business go under because they are rude and don't care about their customer concerns. If you actually need to be somewhere and are using V-1 Limos as a means of transportation, think twice. There are other services in town.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ronee

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