I wasn't super impressed by my experience here. On the day I visited, the person taking my order was on the phone. I stood there for a long time before I was able to place my order. He stayed on the phone while he made my beverage, which also took a long time. You might ask yourself, how difficult is it to make tea...its hot water with some tea leaves, right? I ordered some kind of matcha tea latte, so there was more prep involved. Either way, the tea was ok, but the service was pretty much horrible. Unless you have a lot of time on your hands, I wouldn't bother getting a tea here. Incidently, Starbucks is a short walk away...but also slow...hmmm.... Maybe there's something in the water at that plaza (pun intended)