Total scam. I arrived at 11pm totally exhausted after having been awake over 36 hours. I had made a reservation online and prepaid. Jose asked me if I wanted any extra coverage and I told him no, I have auto insurance in the state of Arizona. He provided me with a paper, said initial here, sign here. I hastily did as he said wanting to get out of there as quickly as possible, trusting that the agreement was as it was supposed to be. I never had any issues the numerous times I've rented from them before. Now looking at the agreement, I was charged for everything under the sun making my $119 rental now a $282 rental. Do not trust this company. Do not sign without carefully reading. They will lie and try to scam you. And the car? Old car with over 42,000 miles in poor condition. The girl who handed me the keys just pointed down an aisle and told me to go find it, no checking for damage or making sure everything was okay. Will never use them again. It would have been cheaper to use another company.