The people who work here are very rude and mean. Once you paid your money, they treat you like trash. They don't even want to talk to you! This happened twice to me when I try to get my refund for my delayed PM international mail. I also called USPS customer service and was hold on the line for almost one hour before I had to hang up. Who knows how long it will take. I feel frustrated and don't know what I can do now. I may never use USPS again.