I brought in some clothes pretty late on a weekday, and they informed me they only buy before 6pm. As I was making my sad face and walking out, the manager said "wait ... let me take a quick look" ... she pulled a few things out and ended up taking most of the items! I am impressed when a business is able to bend their policy for someone who isn't aware. That was the right thing to do, and it won me over. I will make sure I follow the rule in the future.
Since I started going to this location, I have found several items in the men's section that I treasure, and the prices are very budget-friendly. I think I even got one shirt with the original tag still on it. Score!