We were here last weekend. We ordered for take out, and I am not kidding it took them 50 minutes to prep/cook our order. We ordered 2 BBTs, 1 bucket chicken and Japanese curry meal. There were only 2 other customers in the store, and the staff said he's working alone and still learning. How could you leave a trainee all by himself on a weekend. Anyways, I sent the company a message too, but as of now, I have not gotten a response yet.