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  • Being inside of a mall, I would think the employees were used to getting people passing through. I actually shop at Macy's locations quite often but today I was passing through and forgot the way out. Two girls in the shoe department that were standing around trying to look busy looked like they didn't know what an "exit" was. I asked if I was going towards the garage and they just looked away without any type of answer. I walked to where I thought the exit was and saw an "exit" sign. I opened it and an alarm went off. It was like the crime of the century because all of the employees that had nothing to do were on it like Sherlock Holmes. One guy ran over saying he already called it in and even propped the door open so the alarm would stay on. Wow. Great customer service.... Not really. I'll remember NOT to shop at this location. Apparently, they get a lot of shoplifters and they are probably "used to" getting that. So, not really a place I want to shop at. They must get a lot of scrubs here trying stuff on to impress their weekend girlfriend and not buying it because it doesn't have enough buttons on the sleeve (rolling my eyes). I can almost guarantee that these girls that didn't want to help with directions are the gullible type that would help the wrong customer with the plastic smile because she's not getting enough attention from her unemployed boyfriend sitting on the couch at home.
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