Never again. The tiny bit of money I saved was not worth it. We arrived at 6:30pm on a Wednesday evening with a prepaid reservation and waited 90 minutes to be helped. Longer than our flight. We tried to cancel and rent elsewhere but were hung up on by customer service and any attempts to cancel online were unsuccessful. NICE.
Once at the counter the associate badgered us into buying their insurance ($25 a day!) by telling us any normal wear and tear on the car: flat tire, dead battery, mechanical failure, etc would be repaired on our nickel without it. Plus we would be liable for any time the car was out of commission. The car we received had extensive body damage -- apparently the folks before us decided to get their money's worth out of their insurance? Anyway, returned home to see a $5 foreign transaction fee on our credit card from the Thrifty charge. Adding insult to injury.
This place is a scam. Save yourself the time and rent elsewhere.