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  • I am originally from the eastern side of the states. I am accustomed to Panera Bread. When I moved to Phoenix, I was saddened to learn that there are no Panera Breads in Arizona, only the generic Paradise Bakeries. I had heard that Paradise Bakery is owned by Panera, but it is no where as good as Panera. Their ingredients lack quality and it seems like you have to pay a lot more for the specialty sandwiches and salads than you would at Panera. I ordered the "pick 2". I informed the lady taking my order that I wanted to stay within the $6.99 price (its more if you choose specialty items), but I was confused by the menu and I unknowingly ordered a more expensive sandwich. When I went to go pay, they told me a higher price and I was confused. The lady (Christine/a) seemed very annoyed with me when I tried to change my order. Over all, she was very unfriendly and she seemed like she really did not like her job. I specified I wanted mayo on my sandwich, which I did not get and so I had to go back to the counter and bug someone for mayo (there was none laying out to conveniently take). The guy I asked had to tell another guy that I needed mayo and they acted like it was some grand task. The sandwich was just a slab of deli turkey meat and lettuce on white bread. As part of the "pick 2" I also got the Caesar salad. It was a large serving but the dressing they used was horrible. This is not an isolated incident. I have been to Paradise a few times before, and I have never had an impressive experience.
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