The food was absolutely delicious. The decor was excellent. The service was pathetic. The wait times at the table were unbearable. The waitress had no concept of customer service or appreciation. The manager was of absolutely no help. I tried to use an old gift certificate that has no expiration date. I was told that I couldn't use it because, "we don't have the funds for these anymore." I pray the Federal Reserve doesn't start using that excuse for our dollar! What a shame. It's a rare experience to have a restaurant with such a good product and such poor service.