I have to second Kathy C's review; this location is painfully slow. It is the closest to my house but the last couple of times I've come in (always inside, won't even try their drive-thru service anymore,) have been mediocre at best. This used to be a solid Starbucks location with a friendly and efficient staff. Unfortunately, today I waited in line for more than 5 minutes behind one customer only...clearly she was either an off-duty employee or a regular customer. Several of the baristas behind the counter were far more interested in chatting her up than helping the line of people waiting for service; a complete and blatant disregard for their customers' time. They all acknowledged the line, then turned back to their conversation. Oh, and they messed up my drink. When you have so many nearby competitors, you should really step up your game.